Refund policy
RETURN/REFUND POLICY
If you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within fourteen (14) days of the original purchase date. All returned items must be in new and unused condition.
Return Process. To return an item, please email customer service at lastingimpressioncandlecompany@gmail.com or ginaperretta22@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
LASTING IMPRESSION CANDLE COMPANY
Attn: Returns RMA#
2130 SPRUCE DR.
HOLLISTER, CA 95023
United States
Please note, you will be responsible for fees associated with return shipping charges. We recommend that you use a trackable method to mail your return.
Refunds. After receiving the return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
Questions. If you have any questions concerning our return policy, please contact us at: